Premium Notary & Legal Services LLC
Effective Date: March 11, 2025

At Premium Notary & Legal Services LLC, we are committed to delivering professional, timely, and high-quality services. While we aim to ensure complete client satisfaction, the nature of notary and legal support services limits refund eligibility once services are rendered.

Please review the following refund policy carefully.

🔹 General Policy

Due to the time-sensitive, document-specific, and legally binding nature of notarial and related services, all completed services are considered final and non-refundable. However, under limited and clearly defined circumstances, refunds or partial credits may be issued.

🔹 Notary Services

✅ Non-Refundable:

Once a notarial act (e.g., acknowledgment, oath/affirmation, witnessing, or document certification) has been completed, the service is considered fulfilled and not eligible for a refund, regardless of downstream issues related to the document’s use.

🔄 Cancellations:

• 24+ hours’ notice: No charge; eligible for full refund or reschedule.

• Less than 24 hours’ notice: A 50% cancellation fee applies.

• No-shows / unprepared signers: No refund will be issued.

🔹 Payment Disputes

If you believe a charge was made in error or if you have concerns about your invoice, please contact us within 7 days of the transaction date at info@premiumnotary.org.

If an error is found, a refund or service credit will be issued promptly. Requests made beyond 7 days may not be eligible for review.

🔹 Refund Eligibility

We may consider a refund or credit in the following situations:

• Failure to Provide Service: If Premium Notary is unable to deliver the agreed-upon service for reasons within our control.

• Booking Errors: If an error was made on our part (e.g., wrong appointment time, service miscommunication).

• Undelivered Services: If the client can show the service was not performed as agreed and no notarial act was completed.

All refund approvals are at the sole discretion of Premium Notary & Legal Services LLC.

🔹 How to Request a Refund

To request a refund:

1. Email us at info@premiumnotary.org

2. Include:

   • Full name and contact information

   • Date of service and service type

   • Amount paid and payment method

   • Reason for the refund request and supporting details

3. Review Process:

   • We will review your request and respond within 5 business days

   • Additional documentation may be requested

4. Refunds, if approved, will be issued to the original form of payment. Processing typically takes 5–7 business days, depending on your payment provider.

🔹 Exceptions

Please note the following non-refundable circumstances:

• Special Offers or Discounts: Promotional rates and limited-time offers are final sale unless otherwise stated.

• Third-Party Fees: Filing fees, shipping, or jurisdiction-specific surcharges paid on your behalf are non-refundable.

• Completed Services: Any service already completed, including notarization or consultations, is final and non-refundable.

🔹 Policy Updates

This policy may be revised at any time. The most current version will always be available on our website. Continued use of our services following a policy update indicates acceptance of the new terms.

🔹 Contact Us

For questions or refund inquiries, please contact:

📧 Email: info@premiumnotary.org
📞 Phone: (303) 997-0694